1. Who is D GADGET Ltd?

D GADGET Ltd is a UK-based online electronics retailer, specialising in smartphones, smartwatches, and mobile accessories. We offer the latest Apple and Samsung devices at competitive prices with fast UK-wide delivery.

Absolutely! We are a UK-registered business, supplying 100% genuine and brand-new products directly from authorised suppliers. We guarantee:
✔ Secure payments (Visa, Mastercard, PayPal)
✔ Fast and reliable delivery across the UK
✔ Hassle-free returns and exchanges

We stock a wide range of electronics, including:
📱 Smartphones – Latest iPhones and Samsung Galaxy devices
⌚ Smartwatches – Apple Watch, Samsung Galaxy Watch
🎧 Mobile Accessories – Earphones, chargers, phone cases, MagSafe products
🚀 And much more!

Yes! All Apple and Samsung products are 100% original, brand new, and come with the manufacturer’s warranty. We do not sell counterfeit or refurbished items.

Yes, you can! We offer the latest iPhones at competitive prices with fast UK shipping. Browse our Apple Store UK section to find the right model for you.

Placing an order is simple:
1️⃣ Browse our website and add items to your basket.
2️⃣ Proceed to checkout and enter your delivery details.
3️⃣ Select a payment method (Visa, Mastercard, PayPal).
4️⃣ Confirm your order – You will receive an email confirmation.

We accept the following secure payment options:
💳 Debit/Credit Cards – Visa, Mastercard, American Express.
💰 PayPal – Secure transactions with buyer protection.
🛍️ Klarna – Buy Now, Pay Later options.

🚚 Standard UK Delivery – FREE (1-3 working days)
🚀 Express Delivery – Available at checkout for next-day delivery

Once your order has been dispatched, you will receive a tracking number via email.

Yes! Once your order is shipped, you will receive an email with a tracking number to monitor your parcel in real time.

We accept returns within 14 days of delivery, provided that:
✔ The item is unused and in its original packaging.
✔ The product is faulty or incorrect (must be reported within 48 hours).
✔ You received the wrong item.

📩 To request a return, email us at support@dgadgetltd.co.uk with your order number.

If you would like to exchange an item:
1️⃣ Contact us at support@dgadgetltd.co.uk with your order number.
2️⃣ Return the product in its original condition.
3️⃣ Choose a replacement product (if there is a price difference, we will adjust accordingly).
4️⃣ Once we receive your return, we will dispatch the new item.

📌 Exchanges are processed within 48 hours after we receive the returned item.

If your item is faulty or damaged on arrival, please notify us within 48 hours for a replacement or full refund.

📩 Email us at support@dgadgetltd.co.uk with:

  • Your order number
  • A clear photo or video of the damaged item

We will resolve the issue as quickly as possible.

Yes! All Apple and Samsung products come with a 12-month manufacturer’s warranty. If your device develops a fault:
✔ Contact the manufacturer directly for a repair or replacement.
✔ If the issue occurs within 14 days, we may be able to arrange a replacement.

📌 The warranty does not cover accidental damage or misuse.

✔ Before Dispatch? – Yes, you can cancel for a full refund.
✔ After Dispatch? – You will need to return the item once received.

📩 To cancel an order, contact us as soon as possible at support@dgadgetltd.co.uk.

Our team is always happy to assist you with any questions!

📧 Email: support@dgadgetltd.co.uk
📞 Phone: +44 7538713459
📍 Business Hours: Monday - Friday, 9 AM - 6 PM

📢 Shop with confidence – DGADGET Ltd is your trusted UK electronics retailer!